The present legal notice sets out the general conditions that regulate access and use of this website http://www.hostaldiamante.com, hereafter "the Website".
By using the Website implies the express and full acceptance of these terms.
The Website is owned by Hostal Diamante
In accordance with the provisions of Law Nº 34/2002, of 11 July, on Information Society and E-Commerce Services, it is hereby stated that Hostal Diamante has its legal address in C/ Palmira, 4 (Paguera), Mallorca and is registered in the Registro Mercantil.
The contact email address Hostal Diamante is firstname.lastname@example.org.It is also possible to contact with Hostal Diamante by phone 971686629, from Monday to Thursday from 9 am to 18pm and on Friday from 8 am to 15 pm (CET).
Sleep and Go SL provides through this Web site a platform where hotel establishments may promote their accommodation services and Website users can make reservations online. By making a reservation through this Website the user enters into a contract directly with the hotel establishment he has booked. SLEEP AND GO,SL,only acts as intermediary between the hotel and the user, by transmitting the reservation data to the hotel establishment and by sending a confirmation email to the user on behalf of the booked hotel establishment.
At the same time, the customer consents, through the acceptance of the reservation, for the treatment of the data from the credit card in order to complete the reservation, as well as for its storage as security deposit in case of possible damages or extra expenses.
The user declares that he/she is over 18 years old and has the legal capacity to acquire the services offered through the Website.
The Website allows the user to include comments and ratings about hotel establishments as well as other kind of contents. These comments or ratings will be posted on the Website so that anyone visiting it will have access to them.
The user is solely responsible for the content posted by him/her on the Website, agreeing that such content will not infringe rights of third parties, be contrary to law, morality and public order, or include advertising content of any kind.
Hostal Diamante does not edit, select, control, guarantee or endorse the content of the user. In case the user considers that any content of the Website violates his/her rights, please contact Hostal Diamante.
Notwithstanding the foregoing, Hostal Diamante reserves the right to modify or remove, totally or partially, at anytime, and in its sole discretion, any user content.
The user is responsible for maintaining the confidentiality of his/her passwords, and for ensuring the accuracy of the personal information provided.
This Website aims to make available to users all kinds of services and information related to Hostal Diamante as well as the information about the establishments offered by accommodation companies. It aims to ensure this information is up-to-date and accurate, however Hostal Diamante shall not be responsible or liable for the information contained in these pages.
In this sense, the information displayed is provided by the hotel establishements. They have been provided with the access to an extranet where they can update rates, availability and other informations shown on the Website and are responsible for the accuracy of these informations. Although Hostal Diamante aims to provide the best possible service, it cannot guarantee that all the information is exact, complete or correct. It does not accept either any liability for errors (obvious and typographical errors), service interruptions (due to temporary and/or partial server outages or due to repairs, upgrades and maintenance of the Website or due to any other reason)inaccurate, misleading or false information or lack of information. The hotel establishment is responsible for the accuracy and correctness of the information at all times (both descriptive and that regarding rates and availability) which is displayed on the Website.
Both access to the Website, and the use made of the information contained in it are the sole responsibility of the person carrying out these activities. Hostal Diamante is not responsible for any consequence or damage arising from such access or use of information, with the exception of any actions resulting from the applicable legal provisions.
The Website may contain links to external websites over which Hostal Diamante has no control and for which, therefore, Hostal Diamante does not accept any responsibility.
Hostal Diamante cannot fully guarantee the operation of the communication network and therefore it assumes no responsibility for the availability of its server. The server can be disconnected without prior notice. Every effort will be made to minimise the impacts due to maintenance tasks. Hostal Diamante is also not responsible for any loss or damage suffered by the user arising from the access to this server or the use of information or applications contained in it.
The intellectual property rights of this Website, its graphic design and the codes contained in it, are owned by SLEEP AND GO, SL, unless otherwise mentioned. Unauthorised reproduction, distribution, commercialization or transformation of these contents constitutes an infringement of the intellectual property rights of SLEEP AND GO, SL or of any third party owning these rights.
In the same way, all trademarks or distiguishing signs of any kind included on the Website are protected by the Law. The non-authorised use of the information contained on this Website as well as any damage produced to the intellectual and industrial property rights of SLEEP AND GO, S.L. may give rise to legal actions and, if appropriate, demands for liabilities that may arise from such actions.
By using the Website and/or contracting services through it, does not imply any transfer of rights on intellectual property to the user by SLEEP AND GO, SL.
The prices displayed on the Website are retail prices, according to the selected search criteria, taxes included.
Rates and availability must be kept updated by the accommodation, however in case of situations of overooking or errors in rates, the accommodation will inform the client in time to cancel the reservation and refund the amount paid in order the client can find an alternative accommodation.
Hostal Diamante will confirm the reservation and its conditions to the user by email. Hostal Diamante keeps an electronic copy of the conditions applicable to the booked service. However, the user must also keep his own copy of the conditions applicable to each contract.
The cancellation policy is edited by the hotelier; for this purpose he/she has been provided with a web access where he/she can set and modify different cancellation policies depending on the conditions of the reservation.
Terms and conditions for cancellations for cancellations by Hostal Diamante
Please, follow the instructions provided in the confirmation email in case you need to cancel your stay. We recommend you to read the accommodation cancellation policy carefully. If you cancel the booking within the free cancellation period established by the accommodation, no amount will be charged on your credit card. If the reservation is cancelled after the free cancellation deadline specified by the accommodation or you do not inform in time, the accommodation migh charge an amount which, in most cases, is equal to the value of the first night´s accommodation.
Hostal Diamante can not guarantee that there are no errors in the access to the Website, in its content, nor that this is properly updated, although it will make every possible efforts to avoid errors and, when appropriate, correct or update them as soon as possible.
Hostal Diamantereserves the right to make changes in the Website without prior notice, with the aim to update, amend, modify, add or remove its contents and its design.
The data collected will be electronically transferred or stored with the consent of the user, who is entitled to decide who can have access to his/her data, to know the purpose of use, and to request the data to be accurate and used for the purpose it was collected for, with the exceptions under the applicable law.
The personal data will be treated with appropriate levels of protection, according to Royal Decree 1720/2007 of December 21th, taking the necessary precautions to prevent any alteration, loss, processing or unauthorised access.
The personal data subject to automatic processing may only be transferred, as stated in Article 11 of Law 15/1999 of December 13th, for purposes directly related to the legitimate functions of the assignor and the assignee with prior consent of the user.